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» Forums » New to Upwork » Re: cant add portfolio project on my profile
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Palina's avatar
Palina L Community Member

cant add portfolio project on my profile

cant add new work in my profile...it says :"Once you've completed contracts on Upwork, you'll be able to link your work." what contract is talking about?

11 REPLIES 11
Aleksandar's avatar
Aleksandar D Community Manager

Hi Palina,

 

Thanks for reaching out to us. I tried to replicate the issue by was unable to do so. Could you please try clearing your cache and cookies or using a different browser? Let us know if the problem persists.

 

Thank you.

~ Aleksandar
Upwork
Anurag's avatar
Anurag G Community Member

I am facing the same issue. Cleared the cache & cookies, still the same.

I have attached a screenshot for reference.Portfolios_editor.png

Bojan's avatar
Bojan S Community Manager

Hi Anurag,

 

A freelancer won't be able to add a new portfolio item or edit an existing one without adding a Specialized Profile because we are encouraging freelancers to create Specialized profiles. Specialized profiles allow freelancers to better describe the work they do and showcase their skills, portfolio items, and previous work experience in a format that helps clients find the best freelancers for their specific projects.

 

Thank you!

~ Bojan
Upwork
Anila's avatar
Anila L Community Member

hi there!

I have made my specialized profile some days ago. now I want to add my portfolio but unable to add it. kindly let me know if I'm doing something wrong. (cleared cache and cookies)

Goran's avatar
Goran V Retired Team Member

Hi Anila,

 

Are you receiving any errors on your end? If yes, please share the text of the error here so that I can assist you further. Thank you.

~ Goran
Upwork
Anila's avatar
Anila L Community Member

there is no option to proceed.
Goran's avatar
Goran V Retired Team Member

Hi Anila,

 

I'm not sure what you're referring to exactly. However, please go to your general profile and add your portfolio item. Once your item is listed under your general profile you can go to your Specialised profile and publish it as well. Thank you.

~ Goran
Upwork
Musaddiq's avatar
Musaddiq H Community Member

Same problem with my account too. I can't add a portfolio to my Upwork account. There is no button to select template now. I have added 4 portfolios already, but not anymore. What is the reason?Screenshot 2021-05-25 231614.png

Nikola's avatar
Nikola S Moderator

Hi Musaddiq,

 

Thank you for reaching out to us. I checked but could not replicate the issue you are experiencing. Could you please clear your cache and cookies or log in with another browser? Please let us know if the issue persists. 

 

~ Nikola
Krystal's avatar
Krystal S Community Member

Hi, I'm having the same issue.  I completed a job for a client, and when I try to add the article to my portfolio, it says, "Once you've completed contracts on Upwork, you'll be able to link your work.."  Is this because the client hasn't allowed it?  I cleared my cache and restarted the browser, and I see no other suggestion on this feed as to what it could be.  Thanks!  

Avery's avatar
Avery O Community Manager

Hi Krystal, 

Thank you for patiently waiting. A member of the Customer Support Team has reached out to you through a support ticket which you can access here. Please don't hesitate to post any related concerns on the same ticket thread so that the team handling your case can assist you.


~ Avery
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