🐈 Community
zpike132
Member

cant change number on account because i need my old number to change it

i changed phone numbers awhile ago and i cant find a way to change my number without my old number its kinda of a big oversight so if you change numbers or get your phone stolen you have no way to get into your account

3 REPLIES 3
aocumen
Community Manager
Community Manager

Hi Colt, 


I'm sorry for the inconvenience this has caused you. I went ahead and shared your concern with the Customer Support Team and they will reach out to you to assist you further.


~ Avery
Upwork

I am having almost the same problem, except in my account Upwork sent me a text because I have an old email attached to my current phone number, so Upwork won't send a text to verify my account as a result am not able to start working with Upwork. Please help! 

Charlene Acosta

Hi Charlene, 

I'm sorry for the inconvenience this has caused you. A member of the Customer Support Team will reach out to you to assist you further.


~ Avery
Upwork
Learning Paths