Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

cant upload profile photo please help me thanks

Highlighted
Active Member
Rizal S Member Since: Jan 20, 2020
1 of 4

please. iam so frustrated I cant uploaded my profile picture. iam so confused. I'll do anything what it said. but that say : sorry something went wrong, we were unable upload your image.

ill try do clear cachimage.pngDSC02536.JPGDSC02537.JPGDSC02538.JPGDSC02539.JPGDSC02540.JPGDSC02541.JPGDSC02542.JPGDSC02543.JPGDSC02544.JPGDSC02545.JPGDSC02546.JPGDSC02547.JPGDSC02548.JPGDSC02549.JPGDSC02550.JPGDSC02551.JPGDSC02552.JPGe , cookies, and try another website and another pict. please help me.

**Edited for community guidelines**

Highlighted
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
BEST ANSWER
2 of 4

Hi Rizal,

 

Please try to resize the image to 250x250dpi and crop it to include only your head and shoulders. 

 

Let us know if the issue persists.

 

Thank you!

~ Bojan
Untitled

View solution in original post

Highlighted
Active Member
Rizal S Member Since: Jan 20, 2020
3 of 4

thank u very much . it works. but, i cant change country US. because iam from Indonesia. can you please help again , thanks before

Highlighted
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4 of 4

I'm glad to hear you were able to upload your profile photo, Rizal. Your Country was updated to Indonesia. Feel free to add the rest of the information to your profile. 

 

Thank you!

~ Bojan
Untitled
TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS