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client request I email admin directly convo & do a task test OFF Upwork -- is this allowed?

Active Member
Amy G Member Since: Feb 5, 2019
1 of 3

Hi. I'm a new to Upwork & I'm in need of guidance re: the interview process...(I've searched the community chats and haven't come across an answer.)


I've exchanged a couple of emails w/potential client (proposal & a basic Q/A re: my experience), then she asked I email her admin directly (not via Upwork) to "continue the conversation & set up time to do a test task". The client has its payment verified & has spent more than $10,000 on Upwork.


1. Does all communication need to be done via Rooms? Or only until hired & contract finalized? (vs direct offline emails)?

2. Is this even permitted? Am I being too cautious?

3. Should I be receiving a payment for doing their 'task test'?

4. How would you recommend I respond so as to not disuade the client & gently mention the protocols?


I welcome your counsel & suggestions on how to manage this process.


Thanks in advance!

Community Guru
John K Member Since: Feb 17, 2015
2 of 3
Amy, Upwork is indifferent to how you communicate with a client as long as payment goes through Upwork exclusively. The test task on the other hand is in a gray area. If it’s asking for free work then it violates site terms but hypothetically if the test is strictly for evaluation purposes and not a trick to get you to work for free, then it’s ok.
"No good deed goes unpunished." -- Clare Boothe Luce
Community Guru
Preston H Member Since: Nov 24, 2014
3 of 3

re: "The client has its payment verified & has spent more than $10,000 on Upwork."


i don't love it when ANY client asks freelancers to do test tasks without paying them.


BUT: This is clearly a real client who pays freelancers real money.


If I was interested in this job, I would do the test if it wasn't too onerous or time-consuming.


There's a difference between scammers and real clients who want to separate good freelancers from rubbish freelancers with a small test.