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» Forums » New to Upwork » confirm and fund button is greyed out
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Mat's avatar
Mat F Community Member
‎06-13-2021 10:00 PM

Jun 13, 2021 10:00:08 PM Edited Jun 13, 2021 11:33:06 PM  by  Avery O

confirm and fund button is greyed out

I'm trying to pay an upworker, I enter my credit card details but confirm and fund button is greyed out.  I can switch it to paypal and enter that info, but still the confirm and fund button is greyed out

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1 REPLY 1
Avery's avatar
Avery O Community Manager
‎06-13-2021 11:41 PM

Jun 13, 2021 11:41:17 PM Edited Jun 13, 2021 11:41:38 PM  by  Avery O

Hi Mat, 

It looks like you were able to add your Paypal account as a billing method for your Upwork account. I can also see that the billing method is active. Could you please try clearing your browser's cookies to see if this resolves your experience? 

Did you also want to add a credit card for your billing method?


~ Avery
0 Upvotes
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