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contact information sharing

sarooj02
Active Member
Saroj S Member Since: Apr 28, 2020
1 of 3

Hi, I am a new freelance who recently got a job. I am doing an hourly job for my client. While chatting he asked my phone number and mail. At first, I didn't share as it was against Upwork's policy. So he sent me a contract and then I shared my contact info. Nowadays I chat with the client on whats app and take payment from Upwork. But Upwork is showing a statement saying "taking conversation outside of Upwork" in the message section where I shared my contact info. 

 

Will this impact my profile?

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 3

Hi Saroj,

 

Rest assured, you won't have any problems with your account. 
I would like to clarify that communicating outside of Upwork before a contract is formed, is a violation of our TOS. But, once a contract is formed you and your client can use another communication method as well.

To learn more about our updated TOS, check out our announcement post Here. Thank you.

~ Goran
Upwork
sarooj02
Active Member
Saroj S Member Since: Apr 28, 2020
3 of 3

Thank you for this.Goran 🙂🙂

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