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corresponding with client outside of upwork

Active Member
Myra H Member Since: Jan 13, 2021
1 of 2

Hi, I am a beginner here and I just got my first job and the client asked if I could give them my email address to send me the file/document that I will be working on. My question is:  is it safe to give your email address and receive documents outside of upwork?  and how do I know if the client has or doesn't have an upwork account?  Also, is there a way to check ther rating?  I would appreciate answers! Thank you!

Joanne Marie P Moderator Member Since: Nov 26, 2017
2 of 2

Hi Myra,


Thanks for reaching out. Users are free to share files via Upwork Messages at any time. Documents can be added into Messages for sharing or you can use Upwork’s integration with Dropbox to share files. If critical project information is stored in a system that requires an email address to access, you can share your email address for this purpose only. Remember all communications before a contract starts must take place on Upwork.