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strokearts
Community Member

credit card statement

i purchase upwork connects from my card, but my in my statement there are two transactions of same amount from upwork, how can I verify

3 REPLIES 3
AleksandarD
Community Manager
Community Manager

Hi Shafaq,

 

Thanks for reaching out to us. I checked and can confirm that your Connects purchase was charged only once. You can check all your transactions under Transaction History.

Feel free to contact us if you have further questions.

 

Thank you.

~ Aleksandar
Upwork

please check statement, it's showing me two transactions

Hi Shafaq,

 

I confirmed with our team that only one charge was made. Just in case, please check with your Bank and confirm if two charges were made. If it turns out to be so, please send reach out to us so that we can assist you further.

 

Thank you.

~ Aleksandar
Upwork
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