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credit card statement

Active Member
Shafaq S Member Since: Apr 15, 2019
1 of 4

i purchase upwork connects from my card, but my in my statement there are two transactions of same amount from upwork, how can I verify

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2 of 4

Hi Shafaq,

 

Thanks for reaching out to us. I checked and can confirm that your Connects purchase was charged only once. You can check all your transactions under Transaction History.

Feel free to contact us if you have further questions.

 

Thank you.

~ Aleksandar
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Active Member
Shafaq S Member Since: Apr 15, 2019
3 of 4

please check statement, it's showing me two transactions

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
4 of 4

Hi Shafaq,

 

I confirmed with our team that only one charge was made. Just in case, please check with your Bank and confirm if two charges were made. If it turns out to be so, please send reach out to us so that we can assist you further.

 

Thank you.

~ Aleksandar
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