Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

error in identifying the ID

Highlighted
Active Member
Naila K Member Since: Jun 17, 2019
1 of 3

Hello Upwork,

i am facing issues while identifying my identity. someone named **Edited for Community Guidelines**is appearing on my ID-Verification. But my name is Naila Kanwal. kindly review this issue. I'm attaching screenshot for your better understanding.

Highlighted
Active Member
Naila K Member Since: Jun 17, 2019
2 of 3

Hi, 

I am Naila Kanwal from Pakistan.  I add my billing method to upgrade to Freelancer plus. but the following message popup. Your billing method could not be processed. the screenshot is attached. kindly tell me the suggestion to remove this problem.

Highlighted
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
3 of 3

Hi Naila,

 

One of our agents will reach out and assist you directly via a support ticket. Thank you!


-Joanne
Untitled