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Anupam's avatar
Anupam P Community Member

financial account was suspended

My financial account was suspended and I can't withdraw money that i had earned for several weeks. what i do help me

3 REPLIES 3
Katrina's avatar
Katrina B Community Member

Your profile doesn't show any projects so not sure how you have money for weeks. \

Suspension is probably because Upwork wants to verify your identity. 

"Fairness is giving all people the treatment they earn and deserve. It doesn't mean treating everyone alike-Coach John Wooden"
Anneli's avatar
Anneli K Community Member

Doesn't show projects but shows earnings - which he has.

(Without projects - how?)

Joanne's avatar
Joanne P Retired Team Member

Hi Anupam,

 

I checked your account and it looks like our team reached out to you about verifying your profile; however, you haven't responded to the email that was initially sent requesting you to complete the process. Our team has also responded to your email to assist you further in completing this step. Please feel free to post your questions on the ticket so that the agent assisting you can help you further. Thank you!

~ Joanne
Upwork