Solved: hourly project- over limited time

Ketevani S · ‎06-08-2020

Hello, I over limited my weekly time with 2 more hours, can my client see it on my working diary? or should I tell him about it one more time? I've already mentioned it, but not sure if he saw it, so I am interested when he reviews my work, can he see it in my diary?

Scott B · ‎06-08-2020

The tracker is not going to bill for time that exceeds the weekly limit set by the client. If you need to exceed the time set, you will either have to enter "manual time", which is only allowed if the client set that as an option (and will not be protected by UW), or ask the client ahead of time to extend the weekly max limit. If you have exceeded the allowed time and there is no manual time, then you worked for free. Of course you can and should alert the client who may enable manual time or perhaps will add this extra time as a bonus. However, that is entirely on the client. In the future you best bet is to get the client to add to max time so that this is covered by the tracker and by UW payment protection. Otherwise stop when max time is hit and alert the client that he can either up the limit or await the following week when time resets.

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Martina P · ‎06-08-2020

Ketevan S wrote:
Hello, I over limited my weekly time with 2 more hours, can my client see it on my working diary? or should I tell him about it one more time? I've already mentioned it, but not sure if he saw it, so I am interested when he reviews my work, can he see it in my diary?

If you want to get paid for that time, seeing it is not enough. You have to discuss with your client if he is willing to pay for this extra time, and how,

Scott B · ‎06-08-2020

The tracker is not going to bill for time that exceeds the weekly limit set by the client. If you need to exceed the time set, you will either have to enter "manual time", which is only allowed if the client set that as an option (and will not be protected by UW), or ask the client ahead of time to extend the weekly max limit. If you have exceeded the allowed time and there is no manual time, then you worked for free. Of course you can and should alert the client who may enable manual time or perhaps will add this extra time as a bonus. However, that is entirely on the client. In the future you best bet is to get the client to add to max time so that this is covered by the tracker and by UW payment protection. Otherwise stop when max time is hit and alert the client that he can either up the limit or await the following week when time resets.

Preston H · ‎06-08-2020

Can he see it? Yes.

If he looks.

Don't assume that your client will look at your work diary. I think most clients don't look at work diaries. I could be wrong, but whatever the actual percentage is, understand that is not required for them to look.

Amanda L · ‎06-08-2020

Preston H wrote:
Can he see it? Yes.
If he looks.

Don't assume that your client will look at your work diary. I think most clients don't look at work diaries. I could be wrong, but whatever the actual percentage is, understand that is not required for them to look.

Our worlds collide again, Preston. I do spot check the work diary. 🙂