🐈
» Forums » New to Upwork » how can i reach out to the customer support?
Page options
uraniumiii
Community Member

how can i reach out to the customer support?

how can i reach out to the customer Support of UpWork?

3 REPLIES 3
AleksandarD
Community Manager
Community Manager

Hi Uran,

 

There are several ways on how you can reach out to support. You can find the “Get Help” button at the bottom of every help article and the search results page. You can also get help from our chatbot by clicking the “Chat with Support Bot” button found in the help center. You can also send us a message on Upwork official social media pages. Additionally, you can post your questions or requests here and we will assist you further. 

 

Thank you.

~ Aleksandar
Upwork

Hi Aleksandar,

 

thank you for replying.

 

I am new on UpWork, i work with my friend together but there is actually no Option to work from the same Account. I have seen an Agency Option, but this is not what we are looking for.

We want to work both on 1 job with 1 contract and same hourly rate. Is there a Plan or any Upgrade we can get to make that possible?

 

I  hope you get what i mean.

 

Kind Regards

Hi Uran,

 

Please note that sharing accounts is a serious violation of Upwork's TOS. The best way to achieve what you want is to open an Agency. For more information, please check out this help article.

 

Thank you.

~ Aleksandar
Upwork
Latest Articles
Featured Topics
Learning Paths