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how do I save a file

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Active Member
Uncommon L Member Since: Sep 18, 2020
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The freelancer I hired has sent me a final result as a jpg file through the upwork files&messages platform. I am able to view the file but I'm unable to save the file.
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Moderator
Andrea G Moderator Member Since: Jul 7, 2020
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Hi there,

 

Sorry to hear you're having trouble saving your file. Could you please share more information about the issue and if you experienced any errors when trying to access the attachment? If it's an image, you should be able to open it in a browser tab and then save on your computer.

 

Thanks!

~Andrea
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