Aug 9, 2018 11:38:58 AM by Aybk Y
Hi,
I post a job and deal with a freelancer by messages and now I want to pay to him and get the work.
but when I trying to pay I get that notification says I can't pay without hire someone first so, I click button hire freelancer then take me to billing page... like Turn in a circle! loop.
help please
Aug 9, 2018 11:47:42 AM by Phillip T
Try quitting the app and make use of the desktop platform. Navigate to 'Hire freelancer' and type in the name of the freelancer you made a deal with. Then try to hire him, you would be redirected to the page where you are to fund the milestone.
Aug 9, 2018 12:41:53 PM by Joanne P
Hi Aybk,
Sorry to hear that you're experiencing trouble hiring a freelancer. Please check out this help article on how you can make an offer to a freelancer and how to add a billing method. Also, kindly check out this thread where we compiled tutorials, courses, videos, Help articles and Community discussions to help new users get started on upwork.
Aug 9, 2018 05:46:25 PM by Aybk Y
I do every thing, but this all what I get: "You don't have a valid billing method on file with Upwork. Please correct this before making an offer."
I'm use paypal becuse my visa not accepted here.
if there is no solution I have to search for another friendly site.
Aug 10, 2018 08:30:55 AM by Aybk Y
Hi, I follow the step at support email but it's the same I can't pay without accept my prepaid visa card which is work fine with most website like amazon, netflix, newegg...etc
Aug 10, 2018 09:46:47 AM by Petra R
@Aybk Y wrote:Hi, I follow the step at support email but it's the same I can't pay without accept my prepaid visa card which is work fine with most website like amazon, netflix, newegg...etc
This isn't Amazon or Netflix.
You should never have asked a freelancer do any work without having hired the freelancer first... Have you tried adding your prepaid visa to your PayPal account as a funding source? It likely won't work but it "might"
Aug 10, 2018 09:59:51 AM by Bojan S
Hi Aybk,
Unfortunately, for security reasons pre-paid or gift credit cards aren't accepted as a payment method on Upwork. Please, consider adding an alternative credit card or contact PayPal support about the issue with your account.
Aug 11, 2018 05:25:06 AM by Aybk Y
Hi,
it's work now and I paid, the problem was with paypal, the email, because were different.
now it's been 13 hours since I paid and not get the work yet!!
Aug 11, 2018 06:13:38 AM by Petra R
@Aybk Y wrote:Hi,
it's work now and I paid, the problem was with paypal, the email, because were different.
now it's been 13 hours since I paid and not get the work yet!!
How did you pay?
Did you hire the freelancer and then funded a contract and the freelancer accepted the contract?
Aug 11, 2018 07:41:14 AM by Joanne P
Hi Aybk,
I checked the offer you sent and it looks like the freelancer has not yet accepted it.
Aug 11, 2018 09:53:37 AM by Aybk Y
Aug 11, 2018 05:45:59 PM by Aybk Y
Aug 12, 2018 08:54:31 PM by Aybk Y