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how to remove my email from a client account i accidentally join?

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Cesar B Member Since: Mar 23, 2019
1 of 6

im planning to be a freelancer in upwork and i used my work email to sign up on upwork and i accidentally clicked the join team button prior of creating my account, when i verify my email it shows that its a client account, ow do i remove my email from the team i accidentally join.? i want to be a freelancer not to be client...

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Goran V Moderator Member Since: Mar 24, 2017
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2 of 6

Hi Cesar,

 

You`re referring to the same account you`re posting from? If yes, you can open a freelancer profile and once you've opened it we can close your client profile. To learn more about this check out our help article on this Link. Thank you.


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Cesar B Member Since: Mar 23, 2019
3 of 6

I am just newbiwe to upwork, i use my work email to sign up, after i filled out the form it brings me to the the landing page where i can choose to create my own profile or join the team who uses the same company email. 

i clicked  join team and to my surprise it brings me to the client page.. it asks me to post job lols where what i want is a job since i decided to be a freelancer. i tried all the tricks to untied my email from that team and i count find anything..

Active Member
Cesar B Member Since: Mar 23, 2019
4 of 6

the company email i used was **Edited for Community Guidelines**

Active Member
Cesar B Member Since: Mar 23, 2019
5 of 6

wow..

I tried to click view profile on that client account i accidentally made and it was not there anymore.. thank you for very promt response.. 

 

I already have one freelancer account made and I can stick on this..

 

thank you and more power,

Cesar **Edited for Community Guidelines**

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
6 of 6

Hi Cesar,

 

I checked the email address you shared and I can confirm that you have created a client account under that email. This account that you used to post here in the community is associated with a different email address. We can delete the client account and you can keep this account you are using to post in the community. You can create a client account by following the steps on the help article that Goran shared using your freelancer account if you need to. Thanks!


-Joanne
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