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https://support.upwork.com/ redirect on main page

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Active Member
Ivan Y Member Since: Apr 1, 2020
1 of 79

Can somebody help me to solve this situation?

I'm trying to look at my active requests on support.upwork.com it keeps redirecting me to the main page.

Thanks.

 

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 79

Hi Ivan,

 

Could you please try clearing your cache and cookies or logging in with another browser to view your requests/tickets? If you`re still being directed back to your job feed, let me know. Thank you.


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Active Member
Ivan Y Member Since: Apr 1, 2020
3 of 79

I`m cleared my cache and cookies and try logging in with another browser. Nothing helps.

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Active Member
Ivan Y Member Since: Apr 1, 2020
4 of 79

error in console

Access to XMLHttpRequest at 'https://www.upwork.com/api/v3/oauth2/token' from origin 'https://support.upwork.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.
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Moderator
Goran V Moderator Member Since: Mar 24, 2017
5 of 79

Thank you for the details, Ivan,

 

One of our team members will reach out to you via ticket/email as soon as possible and assist you further with your account. Thank you.


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Active Member
Lloyd A Member Since: Apr 1, 2020
6 of 79
The help page doesn't seem to be working for me - whenever I try to open an article / do anything, I get bounced back to the main help page after about thirty seconds. This is preventing me from getting my ID verification badge. Is this a site issue or a local issue? If it's the latter, how can I go about fixing it. Thanks Smiley Happy
 
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Active Member
Pete S Member Since: Oct 26, 2017
7 of 79

Hello -
I cannot initiate a call for ID verification. When I click 'Start Chat' I'm redirected to the Upwork Support main page. Any link clicked on that page opens, but 2-3 seconds later immediately redirects.

 

I've tried Chrome and Edge on two different computers.

 

Thank you,

-Pete

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Active Member
Amaresh N Member Since: Mar 8, 2020
8 of 79

Hi Team,

 

I got the offer. But to accept the offer my ID verification has to be completed. But there is no option to do ID verification.

 

Please help me with the ID verification to accept the offer.

 

Best Regards,

Amaresh NK

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
9 of 79

Hi All,

 

I`m sorry about the inconvenience this had caused you. Our team will reach out to you via ticket to each of you and assist you further with accessing your tickets or completing your verifications. Thank you.


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Active Member
Amaresh N Member Since: Mar 8, 2020
10 of 79

Hi Goran,

 

Thank you for addressing this. Waiting for someone to reply ASAP.

 

Best Regards,

Amaresh NK