Jul 13, 2018 09:58:05 AM by Mohamed S
i am trying to upload my photo picture but every time send me this messege: Please use a photo that is at least 250px by 250px or increase crop size
Jul 13, 2018 10:44:49 AM by Valeria K
Hi Mohamed,
It looks like you were able to upload a picture to your profile. Please, continue with completing your profile and submit it for review once ready. Please, check out resources shared in this post for more tips on getting started.
May 15, 2019 02:17:05 PM by Kimberly E
I'm having the exact same issue and CANNOT, no matter what pic I use, get it to upload.
May 15, 2019 02:35:19 PM by Bojan S
Hi Kimberly,
Please try to resize the image to 250x250dpi and crop it to include only your head and shoulders.
If it meets those requirements and you still can't upload it then please try clearing your cache and cookies and using a different browser to check if the problem persists.
Thank you.
Feb 26, 2020 06:41:20 AM by Jay L
This seems to be an ongoing issue for users this limitation is affecting the bussines your competitors Field Nation, Workmarket, etc do not have these limiations the user registration is very user friendly. I have been trying to register and utilized your website servies for over a week and I am stuck in the same spot since I started registration it very fustrating to a user, you might want to review this.
I have tried to use another web browser and have had no success your croping feature doesn't accept the image even after you allow me to crop the pict. I have attatched the pict for your support team maybe you can crop it to your website specification
Feb 26, 2020 09:07:27 AM by Bojan S
I apologize for the trouble this caused, Jay.
I'll go ahead and follow up with the team handling your case and you can expect to receive an update on your ticket directly.
Thank you!
Aug 25, 2020 09:25:40 AM by Bojan S
Hi Inesa,
Can you please check if the image you're trying to upload is in .jpg, .jpeg, .gif, .png format and at least 250px by 250px? Also, make sure that it's a clear photo of yourself, not a long shot and your face is clearly visible. If it meets those requirements and you still can't upload it then please try clearing your cache and cookies and using a different browser to check if the problem persists.
Dec 6, 2021 12:07:35 PM by Irfan K
I am unable to upload a pic a tried everything even delete the history also pic is below 250px but still it is not uploadin
Dec 6, 2021 01:18:54 PM by Bojan S
Hi Irfan,
We’ll have one of our agents reach out to you via a support ticket to assist you with uploading your profile photo.
Thank you for reaching out to us.