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aliumairnawaz
Community Member

i did a one hour job for 15$. Client happily ended the contract and approved funds but cant find

one hour was billed on 10th of may. so the payments should be visible in pending payments right ? but zero $ there and no where else too . 

I think upwork holds payments for five days after approval from clients yet we can see them in pending payments right ? pardons if i wasted your time !

1 REPLY 1
LuiggiR
Moderator
Moderator

Hi Umair,

 

Thanks for your question. Since the hour you're mentioning was billed on the 10th of May, it means that it should be showing under the "Work in progress" tab when you go to Reports> Overview. To clarify, the weekly billing period for hourly contracts begins Monday at 00:00 midnight UTC and ends Sunday at 23:59 UTC. After this, the hours billed will enter their review period until Friday at 23:59 UTC and the funds will become available the following Wednesday. You can check this help article to learn more. 

 

Thank you.

~ Luiggi
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