i have requested to change my name , i have mistakenly placed my name and requested to change

[noah_grey007]

i have signed up and at that moment i have placed my nickname over there , but then reading about the upwork i have came to know that i must enter that information which is mentioned at my national ID Card. I have requested to change my name and my request has been rejected , i am unable to generate any request at support. Kindly someone please guide me about this issue. 

[JoanneP]

Hi Noah,

One of our team members will reach out to via support ticket and assist you further. Feel free to post your questions on the ticket so that the agent can assist you directly. Thank you!

[rverang]

It's obvious why it was rejected.