i want to buy connects through paypal but they show Charge failed

[yadwindra]

i want to buy connects through paypal but they show Charge failed

[JoanneP]

Hi Yadwindra,

I checked your account, and it looks like our team has previously updated your ticket providing more information regarding your issue with your billing method. Please log in to your account and kindly check your ticket number 28976016. Thank you.