Jun 26, 2019 07:34:29 AM by Subodh K
I hired a couple of people to join my up work team.
But we cant open an account for them.
we get the issue " this almost never happens... contact support"
is this system issue or something else.
Please help
Thanks in advance to all.
Solved! Go to Solution.
Jun 26, 2019 07:42:52 AM by Preston H
re: "I hired a couple of people to join my up work team. But we cant open an account for them."
Sorry. That is not how this works.
Jun 26, 2019 08:00:59 AM by Subodh K
Jun 26, 2019 08:21:14 AM by Bojan S
Hi Subodh,
If you would like to work as a team you will need to list all team members in your Agency. To learn more about agencies check out this and this help articles.
Thank you!
Jun 26, 2019 08:27:18 AM by Subodh K
Hi Bojan
Thank you for your response.
I had added them and had sent an invitation to join my team.
But facing an issue, when they are trying to open an account on up work.
The get message " this never happens..... contact support"
we have tried a different browser but still we get same issue when trying to open the account.
Jun 26, 2019 08:40:44 AM by Preston H
re: "I had added them and had sent an invitation to join my team. But facing an issue, when they are trying to open an account on up work."
An agency is comprised of freelancers who ALREADY HAVE AN APPROVED account on Upwork.
You can't send an invitation to people to join your agency and think that they will somehow be able to get approved freelancer accounts on Upwork.
Jun 26, 2019 10:14:07 AM by Subodh K
"You can't send an invitation to people to join your agency and think that they will somehow be able to get approved freelancer accounts on Upwork. "
Sir this is not an issue of account not being approved. We not even there yet.
I am stating that I am facing an issue when creating an account.
i.e when we hit submit button it gives me an error message.