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hasang19
Community Member

looking for help

It's kinda irritating me, I can't buy connect because I only use ICBC(Industrial and Commercial Bank of China) which is union pay. And I can't add to my billing option. I also want to use PayPal for buying connects. But I can't see the option on that page.

I am also not getting any of my connects back and can't apply for jobs. My profile changed to private.

 

I believe that community gurus are going to reach me and help me out soon.

Hope that everyone is doing well in this pandemic.

 

Take care, stay home, wear mask.

4 REPLIES 4
BojanS
Community Manager
Community Manager

Hi Hasan,

 

Your profile visibility has been updated. Please check this help article to learn more on how you can avoid having your profile automatically set to private.

 

Please note that Paypal is not an available billing method for all users, this varies based on your location. You'll be able to select from an alternative billing method in your account payment options.

 

Thank you.

~ Bojan
Upwork
hasang19
Community Member

Hi Bojan,

I got your point.  But the thing is my PayPal is verified. I just want to buy some connects. I can't use Union Pay on UpWork too.

Thanks.

Hi Hasan,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with purchasing connects. Thank you.

~ Goran
Upwork

Thank you, Goran!

 

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