mobile app does not accept password

[brian-mcdaniel]

I have not changed my password, but I had been busy for awhile and had not logged into upwork. I had an email telling me to reactivate, so I did. 

I am logged in with the same password on the computer as I have always had. Now the mobile app will not accept my password. 

Help please?

[g_vasilevski · Accepted solution]

Hi Brian,

One of our team members will reach out to you via ticket as soon as possible and assist you further with logging in to your account via our mobile app. Thank you.