not get paid

[sa4449596]

Hi

   i am new to up work and my up work balance is 80 dollars after 20$ minus and this money is not            transfering to my local bank account , Is there any method to transfer money to my account or any other resource to withdraw under 100$ ?. Thanks

[rverang]

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@Usman S wrote:

Hi

   i am new to up work and my up work balance is 80 dollars after 20$ minus and this money is not            transfering to my local bank account , Is there any method to transfer money to my account or any other resource to withdraw under 100$ ?. Thanks

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Is the balance already in the Available tab under Reports?

If so, you can go to Settings, click Get Paid, then Get Paid Now

[petra_r]

Once the funds are under Reports > Available just click on the great big green "Get Paid Now" button there.

It only becomes active once you have completed your tax info and have entered your bank details 3 or more days previously.

[sa4449596]

thanks for reply but my available balance is 80 USD and when i click on get paid now , it shows failed due to technical issues. Although i enter the text details a week ago. Thanks

[petra_r]

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@Usman S wrote:

thanks for reply but my available balance is 80 USD and when i click on get paid now , it shows failed due to technical issues. Although i enter the text details a week ago. Thanks

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 Have you tried a different browser?

Are your bank account details the exact same as the details on your Upwork account?

Is your bank one of the banks supported in Pakistan?  Not all are...

[sa4449596]

yes the details are same but i didn't tried different browser , i am using gogle chrome 

[g_vasilevski]

Hi Usman,

Please clear your cache and cookies as well. If the issue shows on your end in a different browser let me know and our team will assist you further. Thank you!

[sa4449596]

ok i shall thanks let me check

[sa4449596]

same error 

[g_vasilevski]

Hi Usman,

Our team will investigate this from our end and reach out to you with more details via ticket, you can access your tickets on this Link. Thank you!

[sa4449596]

Sir when i shall be known about this issue ?

[g_vasilevski]

Hi Usman,

Our team will reach out to you soon, thank you for your patience.

[sa4449596]

Appreciate your interest in this issue . Thanks 

[sa4449596]

any updates ?

[AveryO]

Hi Usman, 

I can see that you already have an open ticket regarding this issue. I'll go ahead and follow it up with the team handling this so that they can get back to you. 

[sa4449596]

Thanks Avery O