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not receiving security code on my phone

iancurrie44
Active Member
Ian C Member Since: Aug 26, 2020
1 of 334

Hi

 

not receiving security code on my phone ??

I have been trying for ages. it now says I have exceeded max number of attempts to activate notifications by trying to add my phone number

 

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2 of 334

Hi Ian,

 

One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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5b604b4a
Active Member
Parth S Member Since: Sep 23, 2020
3 of 334

I also have the same issue, it is not giving me the security pin on my phone after inputting my phone number

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
4 of 334

Hi Parth,

 

I’ve shared your concern with the team. One of our team members will reach out and assist you directly via a support ticket. Thank you!


-Joanne
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da12f972
Active Member
Gpa T Member Since: Nov 27, 2020
5 of 334

hello, I have the same problem with the SMS not arriving to complete the initial verification of the profile.

 

Thank you,

 

George

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
6 of 334

Hi there,

 

One of our team members will reach out to you directly to assist you with your phone verification process. 

 

Please note that your profile must represent you as an individual and that all the information in your profile including your name needs to be accurate, truthful and verifiable. 

 

Thank you!


~ Bojan
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20ac1f8d
Active Member
Taniele C Member Since: Jan 6, 2021
7 of 334

I'm having the same issue with the initial verification code.

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
8 of 334

Hi Taniele,

 

Someone from our team will reach out to you via support ticket in order to assist you further.

 

Thanks!

~Andrea
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joeyb88
Active Member
Joe B Member Since: Jan 18, 2021
9 of 334

Hi

 

I am also having issues receiving a an SMS code for my profile set up.

I now can't request another one, as I have tried 5+ times.

 

Thanks

Joe

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
10 of 334

Hi Joe,

 

It looks like you were able to successfully verify your phone number. Feel free to reach back to us if you need any additional assistance.

 

Thank you!


~ Bojan
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