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not receiving security code on my phone

clariceknelly
Active Member
Clarice K Member Since: Jun 23, 2021
361 of 380

I have the same issue! Can I get help with this. It is during my profile setup

 

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
362 of 380

Hi Clarice,

 

Someone from our team will reach out to you via support ticket in order to assist you further.

~Andrea
Upwork
23ceaf3c
Active Member
Gema R Member Since: Jul 5, 2021
363 of 380

Hopefully they will help us to solve it soon by means of the ticket.

 

23ceaf3c
Active Member
Gema R Member Since: Jul 5, 2021
364 of 380

Hello, when I try to present a proposal for a job, it redirects me to a page where they will send me a code and I do not receive it.
I need to apply for jobs and because of this I can't.

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
365 of 380

Hi Gema,

 

Someone from our team will reach out to you via support ticket in order to assist you further.

~Andrea
Upwork
23ceaf3c
Active Member
Gema R Member Since: Jul 5, 2021
366 of 380

Perfect, I haven't received any ticket yet, I hope it's soon, thank you very much.

kyirah101
Active Member
Kyirah H Member Since: Jul 12, 2021
367 of 380

Hi, I didn't receive a verification code for my new profile. What do I do?

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
368 of 380

Hi Kyirah,

 

Looks like you were able to verify your phone number. Feel free to reach back to us if you need any further assistance.

 

Thank you! 

~ Bojan
Upwork
23ceaf3c
Active Member
Gema R Member Since: Jul 5, 2021
369 of 380
Hi!
I still can't verify my number to apply for jobs.
For two-step verification, change the old number and get it verified.
But I still cannot verify the number when I apply for a job since I do not
receive any code and it also appears that I have too many attempts.

I´m attaching this image so you can see the problem.
Please help me fix this because without that verification I can't apply for
any job.
Thanks
bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
370 of 380

Hi Gema,

 

A member of our team reached out to you already via email and is awaiting for your response. Kindly check the inbox of the email you used to register your Upwork account and follow up with our agent. Once they have more information about the issue you’re experiencing, our agent will assist you accordingly.

 

Thank you.

~ Bojan
Upwork
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