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not receiving security code on my phone

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
31 of 334

Hi Kriszie,

 

I've escalated your cocern to our team. One of our team members will reach out and assist you directly via a support ticket


-Joanne
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6e62954e
Active Member
Taylor K Member Since: Feb 13, 2021
32 of 334
Not getting verification code to my phone.
6e62954e
Active Member
Taylor K Member Since: Feb 13, 2021
33 of 334
I’m not receiving a verification code to my phone number. I’ve tried multiple times. Please help.
luiggi_rosado
Moderator
Luiggi R Moderator Member Since: Jul 3, 2020
34 of 334

Hi Taylor,

 

I'm sorry to hear you haven't received the code yet. We'll have one of our agents reach out to you via a support ticket to further assist you.

Thank you.

~ Luiggi

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366cc1ce
Active Member
Uloaku O Member Since: Nov 8, 2020
35 of 334

Hello, I also did not receive a verification code.

luiggi_rosado
Moderator
Luiggi R Moderator Member Since: Jul 3, 2020
36 of 334

Hi Uloaku,

 

I'm sorry to hear you didn't receive the verification code. We'll have one of our agents reach out to you via a support ticket to further assist you.

Thank you.

~ Luiggi

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2b76f800
Active Member
Madison E Member Since: Nov 9, 2020
37 of 334

I'm having the same issue. I tried my phone, my mother's phone, both multiple times. I also changed browsers and cleared my cache. It never sends the code.

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
38 of 334

Hi Madison,

 

One of our team members will reach out to you directly via a support ticket to assist you further. Please note that a copy of the ticket will arrive in your email as well from where you can continue the correspondence with our team.

 

Thank you.

~ Aleksandar
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oleksii-petrenko
Active Member
Oleksii P Member Since: Sep 19, 2020
39 of 334

I am not getting the SMS verification code using my phone.
The registered phone number on Upwork is correct.

I've tried to do it for several times, but it doesn't work until now.

What is the issue?
Thanks.

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
40 of 334

Hi Oleksii,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your verification process.

 

Thank you for reaching out to us. 


~ Bojan
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