Aug 26, 2020 02:49:13 AM by Ian C
Nov 25, 2020 02:15:30 AM by Tamer M
I need your support, as I can't access my settings page, as the page was asking about authenticator code which I didn't configure.
The authentication method was changed from SMS to Authenticator, I don't know why and I need to revert it back to SMS, as I lost control of my account.
Thanks
Nov 25, 2020 02:19:37 AM by Aleksandar D
Hi Tamer,
One of our team members will reach out to you directly via a support ticket to assist you further. Please note that a copy of the ticket will arrive in your email as well from where you can continue the correspondence with our team.
Thank you.
Jun 29, 2018 12:33:39 PM by Gustav D
Hi I am struggling to raise a request as I cannot activate 2-step verification. when I add my answer xxx xxx, I get a message "Answer should be 4 to 60 characters long (only latin characters are allowed)".
Answer is 6 characters long, actually 7 with the space.
Any help appreciated.
Regards,
Gustav
Nov 25, 2020 04:59:21 AM by Roberto R
Hi Valeria,
I have problem with my 2-step verification. I lost my verification code on mobile because i deleted all the cookies from website and i can't login in the platfom anymore. is it possible to deactive it to let me go in again and than i will restore and save it again on my mobile?
Or there is another way to log in ?
Nov 25, 2020 05:07:22 AM by Aleksandar D
Hi Roberto,
One of our team members will reach out to you directly via a support ticket to assist you further.
Thank you.
Nov 26, 2020 09:43:07 AM by Zahra B
Hello everyone,
I changed my phone number a few months ago. When I try to log in my Upwork profile, I don't receive the verification code because I don't have that number anymore.
I just created this account to contact the support.
Can anyone please help me with this ?
Thank you in advance.
Sincerely,
ZB
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