not receiving security code on my phone

[Zubair S]

Hey Bojan,

Thank you for the response. Sure, I'll be waiting for.

[Terrell H]

I keep trying to verify my account, however no code goes through to my phone so i can verify it? Help

[Andrea G]

Hi Terrell,

Someone from our team will reach out to you via support ticket in order to assist you further.

Thanks!

[Hasib I]

Hello, good day to you. I am having a problem. I used to receive authorize code sent to my mobile for accessing settings. But for some time, i am not receiving that. Had to use the resend button and mail to receive authorize code and access to settings and other option. Like to know and solve this problem! The mobile no is ok as i have checked from the settings. 

Regards,
Hasib

[Bojan S]

Hi Hasib,

We'll have one of our agents reach out to you via a support ticket to assist you with your concern. 

Thank you for reaching out to us. 

[Hasib I]

Thank you Bojan.

[Hassan W]

Hi, I entered the wrong phone number and I now upwork won't let me enter from my phone, nor allow me other settings unless I provide them with a confirmation code

[Luiggi R]

Hi Hassan,

I'm sorry to hear you've had trouble getting the code and how this could've inconvenienced you. I've shared your concern with the team and one of our agents will be reaching out to you via a support ticket to assist you further. Don't hesitate to let us know if you have any additional questions.

Thank you.

[Harsh S]

I didn't receive the email verification code and was not able to edit certain settings like changing the phone number and security settings.

[Nikola S]

Hi Harsh,

I shared your report with our team and one of our agents will reach out to you directly via a support ticket to assist you further. You can access your ticket on this page.