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not verifying after payment done in upwork

Active Member
Karthik G Member Since: Mar 1, 2019
1 of 6

hi, the amount has benn debited from my account but not verified successfully whats the problem. how to make verification succesfull ? we need to start the project asap. 

Community Guru
Mary H Member Since: Jul 21, 2018
2 of 6

Hi Karthik,

 

One of our team members will reach out to you directly via ticket and assist you further in verifying your payment method, thank you.

- Mary
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Active Member
Karthik G Member Since: Mar 1, 2019
3 of 6
when we paid the amount that is shown in INR not in USD. but in upwork
verification purpose it asking the USD amount . so, let me know the USD
amount which is credited to upwork so that we can verify. In India we
cannot get details from bank as required so we need the details from upwork
side kindly let me know the USD amount to get verified. kindly check the
attached photos
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
4 of 6

Hi Karthik,

 

It looks like a member of our customer support team reached out to you already via email to assist you in verifying your payment method. Please refer to the ticket and feel free to post any questions there so that the agent can assist you. Thank you!


-Joanne
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Active Member
Karthik G Member Since: Mar 1, 2019
5 of 6
I have already mentioned that bank cannot provide payment made in
usd Because our banks are Indian banks Not US banks To provide all details
in USD
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
6 of 6

Hi Karthik,

 

Please refer to the ticket and post any questions there so that the agent can assist you directly. Thank you!


-Joanne
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