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payment and messages disappeared

raznatovic
Active Member

Hi. I had a client which paid 5 dollars and now I checked my profile and I see that my profile is completely empty. Both the messages and the payment dissapeared. I dont understand why this happened?

3 REPLIES 3
petra_r
Community Guru

@Jelena I wrote:

Hi. I had a client which paid 5 dollars and now I checked my profile and I see that my profile is completely empty. Both the messages and the payment dissapeared. I dont understand why this happened?


 Chances are you have two accounts and logged into the wrong one...

 

How would i have 2 accounts?I dont understand. I have one as far as I know.

Hi Jelena,

I just checked your account and was not able to locate any funds associated with this account. Petra is correct and our team will reach out to you directly via ticket about this. Thank you!

~ Goran
Upwork