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Community Member

payment issue

I requested payment from my Upwork account to my Payoneer account and they did not accept it and the payment still pending so I called Payoneer support to try to return the payment to my Upwork account but they told me to contact Upwork to cancel the payment, so how could I solve this problem and return the payment to my Upwork account.


**Edited for Community Guidelines**

Community Manager
Community Manager

Hi Mohammed,


I'm sorry to hear about your troubles. One of our team members will reach out to you directly via a support ticket to assist you further with the transaction.

Thank you.

~ Aleksandar
Community Member

I have some issues with payment that went from Upwork to Payoneer, then I could not withdraw it from Payoneer so now I need it back to my Upwork account. is it possible?

Hi Mohammed,

Someone from our team will reach out to you via support ticket in order to assist you further.

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