payment issue

[emy_111]

Hello

I tried to attach to my visa in payment method but its showing "We are unable to authorize your card. Please add another billing method or contact your issuing bank"

How to solve this?

[BojanS]

Hi Emy,

I checked this for you and was not able to replicate the issue you're experiencing. Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue? Please use this link to see the options available to you and add one of those. 

Let us know if the issue persists.

Thank you.

[emy_111]

Dear bojan 

I tried this but still facing the same problem 

[BojanS]

I'm sorry to hear that, Emy.

We'll have one of our agents reach out to you via a support ticket to assist you with setting up your billing method. 

Thank you for your patience.