May 26, 2020 09:58:42 PM Edited May 26, 2020 11:59:07 PM by Joanne P
hi
it was my first order of 5 $ I m already charged fee I can see the client has been charged I can not see payment coming through this order how to receive my payment for this order
Solved! Go to Solution.
May 27, 2020 03:46:48 PM by Bojan S
Hi Asma,
If there is sufficient balance on your Upwork account, it will be used for Membership and Connects purchases. If there isn't enough on Upwork balance when your Membership is updated or connects are being purchased, then the billing method on file is charged. All transactions are recorded in the Transaction History.
Thank you!
May 27, 2020 12:03:59 AM by Joanne P
Hi Asma,
Could you please share with me more information about your concern so I can check this for you? Thank you!
May 27, 2020 02:28:34 AM Edited May 27, 2020 03:36:51 AM by Goran V
this job came on may 8 I accepted it was project base however it shows milestone paid 5$ in attach a picture please see Contract ID: 24232660
Contract title: **Edited for Community Guidelines**
Client: **Edited for Community Guidelines**
May 27, 2020 03:38:45 AM by Goran V
Hi Asma,
The earnings you`re referring to were transferred to you on May 13. To view the details about this go to Reports > Transaction History. Thank you.
May 27, 2020 09:49:06 AM Edited May 27, 2020 11:34:01 AM by Bojan S
it does show here but my total balance of get paid is from my last order which is 52.20 the first order doesn't show or added in my income
**Edited for community guidelines**
May 27, 2020 11:37:32 AM by Bojan S
Hi Asma,
It looks like the funds you're referring to were spent on purchasing connects.
Thank you!
May 27, 2020 01:03:27 PM by Asma L
I have always purchased my connects with my card didn't know how to use the balance to purchase them 1$ did show up since i completed my first order that it was there to get paid but it didn't do anything with it as i received my 2nd order payment that one dollar also vanished
May 27, 2020 03:46:48 PM by Bojan S
Hi Asma,
If there is sufficient balance on your Upwork account, it will be used for Membership and Connects purchases. If there isn't enough on Upwork balance when your Membership is updated or connects are being purchased, then the billing method on file is charged. All transactions are recorded in the Transaction History.
Thank you!
May 27, 2020 03:18:41 AM by Martina P
Asma L wrote:hi
it was my first order of 5 $ I m already charged fee I can see the client has been charged I can not see payment coming through this order how to receive my payment for this order
Have you delivered the task and clicked submit for payment?