I have always purchased my connects with my card didn't know how to use the balance to purchase them 1$ did show up since i completed my first order that it was there to get paid but it didn't do anything with it as i received my 2nd order payment that one dollar also vanished
If there is sufficient balance on your Upwork account, it will be used for Membership and Connects purchases. If there isn't enough on Upwork balance when your Membership is updated or connects are being purchased, then the billing method on file is charged. All transactions are recorded in the Transaction History.
Asma L wrote:
it was my first order of 5 $ I m already charged fee I can see the client has been charged I can not see payment coming through this order how to receive my payment for this order
Have you delivered the task and clicked submit for payment?