May 18, 2021 11:27:08 AM by Alok B
I completed my work. The client gave me an award. But my balance is 0.00
May 18, 2021 12:07:43 PM by Matti U
Hi Alok,
it takes sometime to get your payment. If you are on desktop, you can see differenet steps of payment in your reports>overview.
If client has released the payment, you should see the balance in pending box.
May 18, 2021 12:59:29 PM by Bojan S
Congrats on your finished contract, Alok!
When a client releases a milestone payment, it goes through a 5-day security period, and will show under the Pending tab of your Overview page (Reports > Overview). The 5-day security period allows the system to process and clear the payments. Please read this article for more information about Fixed-Price Protection.
Thank you!