problem while hiring of freelancer

[5074aa24]

when i try to hire the freelancer, it gives me following error. "There is a problem with your company/team. Please contact customer support for assistance".

kindly help how to resolve this for getting into contract with my selected freelancer.

Thanks

[kochubei_valeria]

Hi Tahir,

Please, refer to the notification the team sent to you about 2 days ago. Please, reply and acknowledge the information in the notification in order to resolve issue with your account.

Thank you!

[5074aa24]

Hi Ma'am,

Thanks for your reply.

Really dont understand which notification?

Dont know how to resolve the problem as my job is pending for last two days.

plz give me some step by step guideline. I will be grateful.

Regards

[vladag]

Hi Tahir,

You can access the notification our team sent you by checking your registered email address or by clicking the question mark icon on your account > selecting Help and Support > My Requests on the Help Center page. You can also use this link.