It looks like the team reached out to you through these support tickets here, and here with more information about your profile approval. Please refer to the tickets and update your profile according to the recommendation on the ticket. Once updated you may send it again for the team's review.
I checked your account and we can see that you are yet to submit your profile for review. You need to click the review application button to make sure you did not miss any section of the profile creation process. Any portion that is highlighted in red needs to be filled-in. In your case, you are yet to fill-in the city field of your application. Once you submit your application, it takes at least 24 to 48-hours for the process to complete and you will be notified via email about your account.
Let us know if our team can assist you further!
I checked your account and can see that you are yet to add your city in the "City" field. When you type-in your city, you should see a drop-down option for your city. Kindly select your city from the drop-down option and try resubmitting your profile again for review.
Let me know if this doesn't work and I'll assist you further.
I have some issue below and now is over 24 hrs already, Could you mind help me check on thia, Thank you sir!
Your profile is under review
You should hear back within 24 hours. You will be able to submit proposals once your profile is approved.
I apologise for the delay. I have followed up your account with the team handling profile reviews so that they can proceed with reviewing your application to join Upwork.
Hi Mohammed and Aman,
Your applications are currently under review. Our team will reach out to you with the results as soon as they complete the review of your profiles.
Thank you for your patience.