Feb 13, 2019 04:35:25 AM by Jack L
I´m trying to complete my profile page. Under both the following headings there are no options available
What is you english proficency and what are the number of hours available to work. There seems to be a coding issue as there is no dropdown and a bunch of script in both boxes.
Solved! Go to Solution.
Feb 13, 2019 04:42:07 AM by Goran V
Hi Jack,
Please try clearing your cache and cookies or logging in with another browser. If you`re still experiencing the same problem let me know what type of browsers did you used, thank you.
Feb 13, 2019 04:42:07 AM by Goran V
Hi Jack,
Please try clearing your cache and cookies or logging in with another browser. If you`re still experiencing the same problem let me know what type of browsers did you used, thank you.
Feb 26, 2019 03:18:10 PM by Benjamin P
I'm having the same exact issue. Any idea on when this will be fixed as I'm currently stuck in limbo being unable to complete my profile?
Feb 26, 2019 05:34:16 PM by Avery O
Hi Ben,
I wanted to check if the issue still persists for you? If it does, could you please send your browser type so that I can send you instructions on how to send us a .har file? Our team would like to look into this further as we're unable to replicate it from our end.
Feb 26, 2019 09:34:18 PM by Benjamin P
Feb 26, 2019 11:07:18 PM by Avery O
Yes, Ben. That is the goal.
Do you mind sending us a .har file from your Microsoft Edge browser?
To generate HAR file in Microsoft Edge:
1. Browse to the URL where you are seeing the issue.
2. Navigate to Developer tools (use F12 as a shortcut) and select the "Network" tab.
3. Refresh the page to start capturing the traffic between the browser to the server, or click on a link with which you are seeing the issue. The aim is to reproduce the issue and capture the output.
4. Click on "Export as HAR" followed be Save As... to save the HAR file.
Once generated, you can send it to me through a private message so that we can share it with the team for their review.
Mar 9, 2019 10:28:08 AM by Julie F
Profile page in edge still giving errors
Won't do English proficiency
Won't do # hours available
404 errors in the HAR
You should fix this... It's not isolated. It's your web page
Mar 9, 2019 11:03:06 AM by Cray H
Hi Julie,
Please try clearing your cache and cookies or logging in using another browser (Chome, Firefox, Safari) while we investigate on the issue further. You may also check if you are using MS Edge version 44 or higher as stated on the list of supported browsers.
Mar 9, 2019 07:33:39 PM by Benjamin P
I have the latest version of ME and I'm still running into all the same problems. It's reached the point where I use a completely different browser just so that I can operate on all of Upwork.
It's rather annoying that I have to use a different browser just for one website, Upwork's. It's not because I need to clear my cache or any of the other little things on the checklist you guys have to troubleshoot the errors I encounter while using ME.
I'm not sure what it is but I guess until you guys fix whatever is wrong on your end I'll just have to keep using a seperate browser 😕