I completed my profile (ready to be submitted) but the picture I have will not upload. I get an error message stating the photo needs to be 250px by 250px. I am unable to determine how to make this photo meet the guidelines.
Can you please check if the image you're trying to upload is in .jpg, .jpeg, .gif, .png format and at least 250px by 250px? Also, make sure that it's a clear photo of yourself, not a long shot and your face is clearly visible. If it meets those requirements and you still can't upload it then please try clearing your cache and cookies and using a different browser to check if the problem persists.
Are you experiencing any problems on your end?
I would recommend resizing your image to 250x250 and trying a different browser to upload your profile photo. Thank you.
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