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Re: Profile Photo Upload

rajat16online
Active Member
Rajat C Member Since: Feb 14, 2018
11 of 18

I completed my profile (ready to be submitted) but the picture I have will not upload. I get an error message stating the photo needs to be 250px by 250px. I am unable to determine how to make this photo meet the guidelines.

nkocendova
Community Guru
Nina K Member Since: Nov 29, 2017
12 of 18

Hi Rajat,

You can use any photo editing software, many of them are free to download, to adjust the size of your photo to meet the requirement of 250px by 250px.

~Nina
jessicahogue
Active Member
Jessica H Member Since: Feb 19, 2019
13 of 18

Can you have one of your team members contact me?  At first it gave me the same error message that she received, now it won't let me upload any photo. Thanks!

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
14 of 18

Hi Jessica,

 

Can you please check if the image you're trying to upload is in .jpg, .jpeg, .gif, .png format and at least 250px by 250px? Also, make sure that it's a clear photo of yourself, not a long shot and your face is clearly visible. If it meets those requirements and you still can't upload it then please try clearing your cache and cookies and using a different browser to check if the problem persists.

 

Thank you!

~ Bojan
Upwork
nadiafcca
Active Member
Nadia H Member Since: Nov 4, 2020
15 of 18

I am unable to upload my profile photo and i would like to submit my application. Please assist.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
16 of 18

Hi Nadia,

 

Are you experiencing any problems on your end?
I would recommend resizing your image to 250x250 and trying a different browser to upload your profile photo. Thank you.

~ Goran
Upwork
nadiafcca
Active Member
Nadia H Member Since: Nov 4, 2020
17 of 18
Hi

I tried this and still doesn't work.
g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
18 of 18

Hi Nadia,

 

Please share a screenshot or the text of the error you`re receiving on your end. Thank you.

~ Goran
Upwork
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