profile picture problem

[rayqadeer]

i am trying to upload my profile picture but i am not able to solve this problem?

[66ecf5bc]

Hi Ray,

Sometimes, the profile picture is not accepted at first attempt. However, it's not a big issue. Try to upload a different picture, I hope it will be accepted. Only a couple of days before, I was trying to upload my photo which was denied two times but when I changed the picture, this time it was accepted. Usually, such a picture is not accepted in which the face is not clearly visible. Also confirm this before uploading.

Many thanks

All the best.

[AndreaG]

Hi Ray,

Can you please check if the image you're trying to upload is in .jpg, .jpeg, .gif, .png format and at least 250px by 250px? Also, make sure that it's a clear photo of yourself, not a long shot and your face is clearly visible. If it meets those requirements and you still can't upload it then please try clearing your cache and cookies and using a different browser to check if the problem persists.

Thank you!