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profile setup

Active Member
Edith T Member Since: May 15, 2019
1 of 4

can't complete profile setup because space to enter address is greyed out, yet the system will not allow me to advance and complete profile because it's incomplete.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 4

Hi Edith,

 

I just checked your account and can confirm that you`ve successfully completed your profile and your address. If you have any additional questions let me know, thank you.


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Active Member
Maurice T Member Since: May 29, 2019
3 of 4

Hi Goran,

 

I'm new to this, and I seem to be experiencing the same issue. Is there a submit button that is suppose to pop up after completing a profile setup? 

Moderator
Avery O Moderator Member Since: Nov 23, 2015
4 of 4

Hi Maurice, 

 

You need to click the review application button to make sure you did not miss any section of the profile creation process. Any portion that is highlighted in red needs to be filled-in. Please review your application and update the missing fields to be able to submit your profile for review. Once you submit your profile, it takes at least 24 to 48-hours for the process to complete and you will be notified via email about your account.


-Avery
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