May 12, 2021 07:27:47 PM by Fred Z
Hi,
Recently ,when i click the help&support link of our website , the feedback is that " can not access this website". it's there anything wrong about my action or the webiste is in maintaining .
May 12, 2021 09:04:15 PM by Joanne P
Hi Fred,
Could you please try clearing your cache and cookies or use a different browser? Please let us know if the issue persists.
May 13, 2021 07:19:44 PM by Fred Z
Hi Joanne
Use IE browser i can login support&help , but Chrome still does not work.
May 13, 2021 07:39:12 PM by Pradeep H
Hello Fred,
I checked and I'm unable to replicate any issue with Help & support page. Did you try clearing your Cookies and Cache on your Chrome browser? Since you are able to access Help & Support page on IE, this should also work on Chrome after resetting your browser.
Thank you
Pradeep H.