"Customer Support credited your account" - is it related to the Rising Talent program?

[7f869a55]

Hello, I am new to Upwork and I have some questions related to connects.

Today I received 60 connects in 2 parts of 30, with the following message:

Description: Customer Support credited your account

Connects Type: Other

The message was repeated twice.

Two days ago, I received the Rising Talent badge, and I was expected to receive 30 connects in the next 48 hours.

My question is: are those 60 connects I received related to the Rising Talent status?

Thank you very much in advance for your attention.

[martina_plaschka]

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Claudia P wrote:

Hello, I am new to Upwork and I have some questions related to connects.

Today I received 60 connects in 2 parts of 30, with the following message:

Description: Customer Support credited your account

Connects Type: Other

The message was repeated twice.

Two days ago, I received the Rising Talent badge, and I was expected to receive 30 connects in the next 48 hours.

My question is: are those 60 connects I received related to the Rising Talent status?

Thank you very much in advance for your attention.

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No, they are not. You either received them by mistake or you had an open support ticket and they wanted to be nice. 

[NikolaS]

Hi Claudia,  

I am sorry for the late response. I will look into this further and will get back to you once I have more information. Thank you for your patience.