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"Get Paid" tab - Nothing on it - can't set up payment method !!!

Active Member
Steve B Member Since: Jun 26, 2017
1 of 6

I did my first job, and recieved an email telling me to go to the "Get Paid" tab to set up my payment method.

When I click on the tab - nothing comes up - NOTHING !!! I have tried on 2 different computers.

 

How can I "get paid" when the page won't even load?

Someone please help me !!!

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
2 of 6

Hi Steve,

 

Which browser are you using? Is it the same on both computers you tried? Could you please try a different browser?

~ Valeria
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Active Member
Steve B Member Since: Jun 26, 2017
3 of 6

I use Internet Explorer on both computers.

 

Is there a better browser that I should be using for this site?

Moderator
Avery O Moderator Member Since: Nov 23, 2015
4 of 6

Hi Steve, 


I tried but couldn't replicate the issue you were experiencing. Could you please try using a Chrome browser to see if it solves the issue. 


-Avery
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Active Member
Steve B Member Since: Jun 26, 2017
5 of 6

Yes, Google Chrome worked. Thanks.

I have one more question. I have done one job, which has been completed in full, but it says that I have a $0.00 balance. Will this be updated after I set up the payment method?

Moderator
Avery O Moderator Member Since: Nov 23, 2015
6 of 6

Good to know it has worked out, Steve. 

The balance will be updated according to the schedule of the Weekly Billing Cycle. You may check out the link I have included, and you can also go to your Reports > Overview and cycle through the tabs - Work in Progress, In Review, Pending, Available, to know when you should anticipate the earnings to be available in your account. 


-Avery
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