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"New Topic" button is not active for new users on the platform.

Hi everyone, I'm a longtime user here, but newcomers need our help, they ask me about it and I don't know what's the problem. 

The thing is that some of my friends can't get their profile approved for no reason. Their profiles look solid, similar profiles (of other people) are getting approved in one day, but the others can't be approved for months. That seemed weird to me and so I'm here.

All they want is to ask this question on this forum, but the button "New Topic" isn't active for them.







They can't reply, they can't do anything basically.  They are literally suffering, They're good specialists, who can't get their profile approved. How can they meet real admins, real people who could've check their profile and answer their questions?

Automatic approving bot  has some approving issues, I suppose.



Thank you for your help! Really appreciate it. 


Hi Oleksii,


I would like to clarify that this is by design, due to limitations some users can't post in the Community. Please note that we can't advise on other users' account status and it's by design that users whose profiles haven't been accepted won't be able to post in the Community.


You can find more information in this help article


~ Nikola
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