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"This field is required"

Active Member
Benjamin F Member Since: Mar 16, 2019
1 of 5

I am creating my profile and there is a red "This field is required" box under the Address bar but I am unable to type in it and save my profile. I reloaded my page, cleared cookies, and tried in Chrome, Safari, and Firefox.

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
BEST ANSWER
2 of 5

Hi Benjamin, 

 

A member of the customer support team will reach out and assist you further via email. Thank you!


-Joanne
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Active Member
Julia C Member Since: Apr 30, 2019
3 of 5

I am having this same issue. Could someone share the solution?

Moderator
Avery O Moderator Member Since: Nov 23, 2015
4 of 5

Hi Julia, 


Before I proceed, I wanted to check if you tried to fill-in your address in the "Start typing your address" field? This should auto-populate with different addresses and yours should be available ans an option as you type along. Once you select your address form the options, the rest of the fields should auto-populate. 

Let me know if this is not the case and I will assist you further. 

 

Start Typing Your Address.png


-Avery
Untitled
Active Member
Julia C Member Since: Apr 30, 2019
5 of 5
Hello,

Yes I did fill in my address in the box above, and after finding and
selecting my address, the form auto-populated in every box except the
"street" box. I have since ended up filling the form out on my mobile
device and it worked correctly, however it would be helpful if there were
an easier way to figure this problem out.

Thanks for the help and quick response!

- Julia
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