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"We're sorry, but something went wrong. Please try again later".

ac383fbc
Active Member
Vladimir C Member Since: Apr 16, 2021
1 of 14
I have client account and when I try to creat freelancer account I getting this problem, I cleared cache and cookies but the problem still remaind
tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2 of 14

Hi Vladimir, 

 

I'm sorry to hear that you had trouble trying to create a freelancer account. Could you please try using a different browser? If the issue persists, please let us know. 


-Joanne
Untitled
097c8715
Active Member
Gennady G Member Since: Jan 29, 2018
3 of 14

Hello

I've got exactly the same problem.

I've cleared all cookies and tried 3 different browsers

pradeephele
Moderator
Pradeep H Moderator Member Since: Jan 11, 2021
4 of 14

Hello Gennady,

 

I'll have one of our customer support agents reach out to you directly and assist you further.

 

Thank you

Pradeep H.

Untitled
ab7b1b10
Active Member
Emmanuel M Member Since: Apr 19, 2021
5 of 14

Hello,

 

I'm having the same problem. Could you please reach out to me too?

 

Thanks

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
6 of 14

Hi Emmanuel,

 

We’ll have one of our agents reach out to you via a support ticket to assist you with your request. 

 

Thank you for reaching out to us. 

~ Bojan
Upwork
7051b75d
Active Member
Muhammad Wahaj M Member Since: Apr 19, 2021
7 of 14

Hello!

I have a client account on Upwork. But now I want to create the freelancer account. But when I go to create a new account on upwork in settings and then click the button "become a freelancer" I get error message "Sorry something went wrong".

 

I have tried by changing the browser and internet but the issue still persists. Can someone please help me through this ?

 

Thanks in Advance!

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
8 of 14

Thank you for reaching out to us, Muhammad Wahaj.

One of our team members will reach out to you directly via a support ticket to assist you with this concern.

~ Bojan
Upwork
097c8715
Active Member
Gennady G Member Since: Jan 29, 2018
9 of 14

Thank you, Pradeep!

Unfortunately at this stage, he suggests exactly the same solutions (cookies and browsers).

He leaves me with this for a day. Hope he will return someday to me and find the solution...

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
10 of 14

Hi Gennady,

 

I apologize for the delay in receiving an update. I’ll go ahead and follow up with the team handling your case and you can expect to receive an update on your ticket directly.

 

Thank you for your patience.

~ Bojan
Upwork
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