"We're sorry, but something went wrong. Please try again or contact support"

[Yongxian T]

"We're sorry, but something went wrong. Please try again or contact support" - I'm getting this error message when I try to create my profile, despite having filled in all the details. Can anyone help please?

[Joanne Marie P]

Hi Yongxian,

Could you please try clearing your cache and cookies or use a different browser? If the issue persists, please let us know so we can check further. Thank you!

[Bhavesh S]

I am getting same issues and also tried to clear cache and cookies. But this issue still persists. Can you help please?

[Aleksandar D]

Hi Bhavesh,

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further. Please note that a copy of the ticket will arrive in your email as well from where you can continue the correspondence with our team.

Thank you.

[Usman G]

I am also getting the same error while creating profile.

[Goran V]

Hi Usman,

Please try clearing your cache and cookies or logging in with another browser. If you`re still experiencing the same problem after this, let me know. Thank you.

[Usman G]

Still getting the same error.

[Goran V]

Hi Usman,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.

[Gaurav T]

Hi, I am getting the same error. I have tried clearing up the cache, cookies and even tried logging in from another browser but the issue still persists. Can anyone please help?

[Goran V]

Hi Gaurav,

Our team will reach out to you via ticket as well and assist you further, thank you.